Traditional consulting services consider IAM only an implementation project. Those projects, however, are often troubled by an endless open account and a lack of accountability and predictability.

We found that the miaa managed services are backed by a strong service level agreement with predictability of results, timing and financials.

In my opinion, the SaaS and IDaaS providers of the Gartner Magic Quadrant just moved IAM software to the cloud. It does take over the low level maintenance and monitoring issues. Maintaining the user profile scheme, the access rules and the local integration still need to be managed by your ICT team.

We found that miaa also manages carefully and agilely very crucial processes, such as access rule maintenance, user delegation and branding maintenance.

Our existing access control was grown with ad hoc decisions about who should have access. Moreover, the decisions made in one system/environment were not consistent with those implemented in another one.

The miaa team and their solutions brought clarity in this landscape. Now we have a single place where all access is governed across all our web content. We no longer store user details in our web server, nor in the mobile app.